Privacy Policy
1. Introduction
Welcome to Dossprints (“Site,” “we,” “us,” or “our”), located at dossprints.com. We Cassie Bernal LLC are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy outlines the types of personal information we collect, how it is used, shared, and protected when you visit our Site, purchase our products (“Products”), or interact with our services.
By using our Site, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Please read this policy carefully. If you do not agree with our policies and practices, your choice is not to use our Site.
2. Information We Collect
We collect several types of information from and about users of our Site, including information defined as personal information or personally identifiable information under applicable law:
Personal Identifiers: Name, postal address (billing and shipping), email address, phone number, IP address, online identifiers, account username.
Commercial Information: Details about Products purchased, obtained, or considered; purchasing or consuming histories or tendencies; payment information (processed by secure third-party payment gateways – we do not store full credit/debit card numbers).
Internet or Network Activity Information: Browsing history on our Site, search queries, interactions with our Site features (e.g., pages visited, time spent, links clicked), device information (type, operating system, browser type).
Account Information: If you create an account, your login credentials (password stored securely/hashed) and any preference information you provide.
Communications Data: Records and copies of your correspondence if you contact us (e.g., emails, chat logs, phone call details if applicable).
3. How We Collect Information
We use different methods to collect information from and about you:
Directly from You: When you provide it to us by filling in forms on our Site (e.g., during checkout, account registration, newsletter sign-up), contacting customer service, or participating in surveys or promotions.
Automatically As You Navigate: Through technologies like cookies, web beacons (also known as pixel tags), server logs, and other tracking technologies that collect Usage Data automatically.
4. How We Use Your Information
We use the information we collect for various legitimate business purposes, including:
To Provide Our Services: Fulfill your orders, process payments, arrange shipping, manage returns and exchanges, and maintain your account.
To Improve Our Site and Offerings: Analyze how users interact with our Site, understand preferences, troubleshoot issues, enhance user experience, and develop new Products or features.
To Communicate With You: Respond to your inquiries, provide customer support, send order confirmations and shipping updates, and deliver other transactional messages.
For Marketing Purposes: With your consent where required by law, send you emails or other communications about new Products, promotions, sales, or news we think might interest you. You can opt-out of marketing communications at any time.
For Security and Fraud Prevention: Protect the security and integrity of our Site, detect and prevent fraudulent transactions, enforce our Terms of Service, and protect our rights and property.
To Comply with Law: Fulfill legal obligations, respond to lawful requests from public authorities, and comply with applicable regulations or court orders.
5. How We Share Your Information
Dossprints respects your privacy. We do not sell your personal information. We may share your personal information with third parties only in the following circumstances and for legitimate business purposes:
Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., payment processors like Stripe/PayPal, shipping carriers like USPS/UPS/FedEx, email marketing platforms, website hosting providers, data analytics providers, customer service tools). These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, law enforcement).
Protection of Rights: If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Dossprints, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Business Transfers: In the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Dossprints’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Dossprints about our Site users is among the assets transferred.
With Your Consent: For any other purpose disclosed by us when you provide the information or with your explicit consent.
6. Cookies and Tracking Technologies
Our Site uses cookies (small files placed on your device) and similar technologies to help us operate the Site, analyze performance, personalize your experience (e.g., remember login details or cart items), and potentially for advertising purposes. You can manage your cookie preferences through your browser settings, but note that disabling certain cookies may impact Site functionality.
7. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We use technologies like SSL encryption for sensitive data transmission. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including fulfilling orders, maintaining accounts (if applicable), and satisfying any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
9. Your Privacy Rights
Depending on your geographic location and applicable laws (e.g., GDPR for EEA/UK residents, CCPA for California residents), you may have rights regarding your personal information, such as:
Right to Know/Access: Request details about the personal information we collect and process about you.
Right to Rectification: Request correction of inaccurate personal information.
Right to Erasure/Deletion: Request deletion of your personal information, subject to certain legal exceptions.
Right to Restrict Processing: Request limitation of how we use your personal information.
Right to Data Portability: Request a copy of your data in a machine-readable format.
Right to Opt-Out: Opt-out of marketing communications (via unsubscribe links or contacting us). Depending on jurisdiction, you may have rights to opt-out of certain data sharing (“sale” under CCPA, though we state we do not sell data).
Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights.
To exercise applicable rights, please contact us using the details below. We will need to verify your identity before processing your request.
10. Children’s Privacy
Our Site is not intended for children under the age of 16 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we might have collected information from your child, please contact us immediately so we can take appropriate action.
11. Third-Party Links
Our Site may contain links to other websites not operated by us. If you click a third-party link, you will be directed to that site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The date the policy was last revised is identified at the top of the page. We encourage you to review this page periodically for any changes. Your continued use of the Site after we make changes is deemed to be acceptance of those changes.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
- Email: [email protected]
- Phone: +1 (814) 270-0395
Or visit our Contact Us page: Contact Us
